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Testimonials from Customers

-"…what is commendable about the job [the Inspector] did is the level of professionalism they brought to the routine fraud case that involved extraordinary investigative effort and dedication…This is the kind of professional attitude and work product that they bring to every case and I want you to know how capable, professional, and valuable they are."
Assistant United States Attorney

-"…[the Inspector] was obviously diligent in thoroughly investigating the case and presenting the necessary incriminating evidence. Justice has prevailed and my family and I are relieved and appreciative of your success."
Victim

"[Inspector] is one of those federal agents from whom you know you are going to get quality work product as soon as the case comes in the door. He is always prepared and always ready, willing and able to do whatever is necessary. [His] work ethic is unparalleled. I look forward to working again with [Inspector] and any and all of the Postal Inspectors in the Denver Division."
Assistant United States Attorney



Testimonials from Employees

In 2001, I had a college internship at the Inspection Service’s Long Beach Domicile. The Inspectors treated me with great respect and allowed me to assist on several cases, ranging from victim interviews to warrants. The work was gratifying and I remember not wanting to end my term. I knew this was the job for me. Now, as a Postal Inspector working international mail theft, I have conducted investigations in the United States and am branching out overseas to provide assistance to other countries. In my mind, there is no job as fulfilling and dutiful as working for the Postal Inspection Service.
U.S. Postal Inspector, Los Angeles, CA

U.S. Postal Inspectors are dedicated, committed, highly educated professionals with a sense of mission that permeates the entire organization and creates an atmosphere where all are inspired to do their best work. A culture of professionalism, trust, and autonomy, combined with opportunities to do meaningful work, spurs Inspectors to higher levels of pride, purpose, and performance. Opportunities for personal and professional growth and development are limited only by a person’s willingness to move to the next level to achieve a personal best.
Manager, Arlington, VA

I have been a member of the Postal Inspection Service family for over 15 years and it has been a life-changing experience for me. I work with some of the best people in the law enforcement community and, as a result, I’ve had the autonomy and empowerment to conduct quality criminal investigations. I’ve had diverse developmental assignments and training while being compensated with a pay and benefit package commensurate with other federal law enforcement agencies. I’ve had the opportunity to work with many other agencies because of the various investigations that we do, and the Postal Inspection Service offers “the total package” for anyone considering a career in law enforcement.
U.S. Postal Inspector, Columbia, SC

After serving arrest warrants throughout Boston, my partner and I were returning to division headquarters when we noticed a Massachusetts State Trooper engaged in a foot chase with two young men. It was obvious the trooper was losing ground and needed assistance. We identified ourselves as federal agents and were asked to help apprehend the men. I exited our law enforcement vehicle and began a foot pursuit after one of the males. I apprehended him and turned him over to local city police. When I asked the Trooper what the men had done, he said they had stabbed another man who had robbed him for pocket change. The stabbing victim died at the hospital a short time later. The man we apprehended was identified as the person who stabbed the victim. Due to our police training and the training we received as Inspectors we were both mentally and physically prepared to perform this task successfully.
U.S. Postal Inspector, Burlington, VT

I conducted an investigation of an identity theft and bank fraud group responsible for over $750,000 in losses. I posed as "Lorraine," a new accounts rep, for a major bank in Los Angeles. During the four-week investigation I conducted several undercover meetings with the ringleader. To gain his trust, we met at a branch of the local bank where, acting as Lorraine, I processed several transactions, including opening a covert account and issuing covert cashier’s checks. We arrested the ringleader and five members of his group, including a bank manager, three check cashiers who had assumed the identities of victims, and a mailroom employee who stole checks from the multimillion-dollar company where he worked. During interviews with the mailroom employee, he confessed to stealing and mailing corporate checks from his employer and informed me that a Bank of America employee by the name of Lorraine was involved in the scheme. I smiled and told the guy that I was Lorraine. His response was, “You did a good job because he (the ringleader) told us you worked for him.” I still have the Lorraine name badge displayed in my office. That will always be one of my favorite cases.
U.S. Postal Inspector, Los Angeles, CA

A former Inspector and team leader used to say, “You can count on one hand the number of bad days I’ve had as a Postal Inspector.” He was absolutely correct. The fun I’ve had over the last 19 years as a Postal Inspector would be difficult to top and has gone by like the blink of an eye. Become a U.S. Postal Inspector only if you want to have a lot of fun.
Assistant Inspector in Charge, Potomac, MD

I investigated a scheme running from at least 1995 through March 2000. Two Postal Service managers (husband and wife) had conspired with contractors under their supervision to take money through bribes and kickbacks. In February 2000, the couple fled to Caracas, Venezuela. A team of Inspectors traveled to Caracas and, in a collaborative effort with the U.S. State Department, IPOSTEL (the Venezuelan Postal Service), and members of the Venezuelan Police Force, we found and escorted them back to the United States. They were arrested on outstanding warrants issued by the Southern District of Florida once they reached American soil. During debriefings, the couple provided crucial information to Postal Inspectors on their illegal activities while employed with the U.S. Postal Service. The U.S. Attorney’s Office presented me with the Outstanding Law Enforcement Officer of the Year Award. It’s one of the highlights of my career.
U.S. Postal Inspector, Miami, FL

In less than 10 years on the job, investigations have taken me from Anchorage to Acapulco and from Buffalo to Buenos Aires. While other agencies may have more statutory authority, I have done a wider variety of investigations than my counterparts in other agencies, and in many I was the case agent. These included international child-exploitation rings, armed robberies, organized crime, international drug trafficking, identity theft rings, and mail bombs—not to mention international terrorism. More is expected of me and I am given more authority than my counterparts. I’ve also had the opportunity to work with living legends in the law enforcement and forensic communities and learn something valuable nearly every day—while also having significant impact nationally and internationally rescuing children and protecting people. There is a lot less paperwork here than in other agencies. The Postal Inspection Service is the best gig in federal law enforcement.
U.S. Postal Inspector, San Diego, CA

Special assignments have made my career more enjoyable than any ordinary job. I’ve spent time with the “Teddy Bear” man himself, Radar O’Reilly from M.A.S.H., protecting valuable stamp collections. I’ve provided personal protection for the postal delegate from Colombia, South America, during a Universal Postal Union meeting. I’ve protected world-class athletes at the 2002 Winter Olympics in Salt Lake City by screening mail and baggage. I’ve led a team of Inspectors providing security during the 2004 Democratic National Convention in Boston, MA. I’ve served as an Assessor for the recruitment process. I’ve also been a subject-matter expert for numerous in-service training courses. There is no time to be bored in this career!
U.S. Postal Inspector, Boston, MA

Once in Des Moines, IA, three or four Inspectors went down to the Polk County Jail to pick up some prisoners to take to U.S. Marshals for escort to federal court. I looked at an inmate on the bench staring at us and thought he was one of mine. I asked, "Are you ready to go?" He got this look of concern on his face and said, "No way, I don't want anything to do with Postal Inspectors!" I had the wrong guy, and he was greatly relieved.
U.S. Postal Inspector, Reno, NV

This is an excerpt from a note from an Inspector who served in Iraq: “We do care and support our own and that is what I feel is our greatest asset as a successful agency. We have not taken the "person" out of "personnel." And how our agency pioneered the concept of recognizing our personnel who serve America with Pride as featured in the Inspection Service Bulletin magazine definitely shows the camaraderie throughout our agency for our colleagues. Thirty-nine members of our agency were not forgotten when they were called to duty for extended deployments.
U.S. Postal Inspector, Chicago, IL

Back in the mid-1980s, domiciled near the financial capital of the world, Wall Street, I investigated a number of the largest securities fraud cases in the history of our agency. The cases predate Enron, WorldCom, and Tyco and are referred to in news articles even today. I investigated Michael Milken, the “Junk Bond King” of the 1980s who ran the trading desk at the now-defunct firm of Drexel Burnham Lambert. Ivan Boesky, one of the most notorious white-collar securities fraud criminals of the 1980s remained in my custody for nine months while waiting to testify against John Mulheren in another securities fraud trial. I’ve been interviewed on television and for newspaper articles. It’s been an exciting and fulfilling career and I wouldn’t trade my experiences for anything. As a new Inspector assigned to the Seattle Division, I was tasked with following the prime suspect in the largest Federal Reserve heist in our history. I followed him for 250 miles through rural Alaska, and he never spotted me. That was pretty outrageous, even for a girl from the streets of Brooklyn. I’ve traveled to remote places in the United States and met some of the greatest people ever through this agency. There is no limit on what you can achieve as an Inspector. The day I was selected was one of the happiest moments in my life, and it still is “The Greatest Job Ever.” My motto has always been “I have the greatest job!” and those are the truest words I’ve ever spoken.
U.S. Postal Inspector/Team Leader, Brooklyn, NY

Two months out of Basic Inspector Training in Potomac, MD, while in Post-Basic Training in Atlanta, GA, I was placed on a task force to investigate the homicide of the postmaster relief in Fleming, GA. A co-worker from the Basic Inspector class after mine worked side-by-side with me and seasoned Postal Inspectors for several weeks. At no time were we treated as rookies by others on the case. We were allowed to play vital roles in the investigation, which caused us to testify in a death penalty case in federal court. That case made me realize I was in the best agency with the best investigators.
U.S. Postal Inspector, Jackson, MS

I've had the pleasure of working on both the Internal Crimes and External Crimes team since my arrival at the San Juan, Puerto Rico, office. I've flown to three islands for one investigation: Puerto Rico to St. Thomas and then on to St. John's, Virgin Islands. The culture and manner of speaking are something you have to adapt to, but once you make your contacts you're on your way. The Caribbean is a unique place, where every island has its own culture and offers you new investigative techniques you never knew existed. If you're up for the experience and want to learn about different cultures, the Caribbean is the place for you!
U.S. Postal Inspector, San Juan, PR

I have been an Inspector at the Los Angeles Division for nine years, but my family resides on the East Coast. Two years ago while off duty, I was in a near-fatal car accident. After the Communications Center was notified about the accident, my Team Leader showed up at the hospital, where he spent nearly six hours with me in the Emergency Room. During my recovery, I received calls, visits, cards, flowers, and offers of assistance from what felt like my entire Division! I don't know what I would have done without their support. My co-workers are not just people I work with—they’re my second family.
U.S. Postal Inspector, Los Angeles, CA

I began my career with the U.S. Postal Service when I was 19 years old. I worked as a letter-sorter machine operator on the midnight shift. After three months on the job I heard about the Postal Inspection Service. I realized then that I wanted to be a Postal Inspector. I returned to college to complete my education while working full time in the Postal Service. Eleven years later, as a first-generation immigrant, I joined one of the premier law enforcement agencies in this country. Only in America can dreams come true through hard work and perseverance.
U.S. Postal Inspector, New York , NY


Before accepting this position, I had offers from two of the most recognized federal law enforcement agencies in the nation. The management interview in Chicago convinced me that this was the agency I wanted to join. During my three years with the Inspection Service, what I was told at the interview has been exactly what I have experienced. I have been given (and gladly accepted) opportunities to work exciting and challenging cases, obtain training to meet today's challenges, and the autonomy to grow as a professional. Having worked cases with other federal law enforcement agencies, I know I made the right decision.
U.S. Postal Inspector, San Diego, CA

I’ve executed search warrants in subzero freezing weather and sat in a surveillance van during a record-breaking heat wave. I’ve interviewed witnesses in million-dollar homes and shacks all in the same day. I’ve tediously reviewed thousands of documents for a fraud scam. During city riots, I responded to a Post Office in my dress and bulletproof vest. It was all in day’s work as a Postal Inspector. No other job epitomizes the role of public servant better than that of Postal Inspector. It is one of the few careers that touch every segment of society. Being a Postal Inspector is all about serving society while protecting people and the Postal Service.
U.S. Postal Inspector, New York, NY

I started working for the Postal Service while I was in college. I enjoyed my job and being a member of the postal family, but the Inspection Service was the star I was shooting for, a reason to complete my education. When I received my college degree I applied to the Inspection Service, was accepted, and was pleasantly surprised that the postal family feeling continued, not only at the training academy but when I arrived at my first division in Baltimore. As supervisor of a group at National Headquarters, I try to give our group the same family feeling.
U.S. Postal Inspector in Charge, Washington, DC

I’ve traveled nationally and internationally and investigated cases ranging from mail theft to bombs and narcotics in the mail. I’ve arrested suspects, executed search warrants, worked undercover, testified in court, and conducted surveillances. I’ve organized a conference for women in federal law enforcement, acted in training videos, and appeared in recruitment ads. I’ve served as an instructor at our training academy and managed national recruitment programs. If you think it, you can probably do it in the U.S. Postal Inspection Service.
U.S. Postal Inspector/Program Manager, Arlington, VA

I work mail fraud cases for the Postal Inspection Service. The most rewarding part for me is working closely with victims and letting them tell their story. It makes them feel like they are important and that someone will listen to them. Even if victims don’t get their money refunded, if they can tell their story and be heard they feel like they matter and they feel better.
U.S. Postal Inspector, Santa Ana, CA

I have wanted to be a Postal Inspector since I was a little girl. My dad became an Inspector when I was only eight years old and, from his first day on the job, I was intrigued by the stories he'd come home and tell us. Though the job title seemed a bit square, the job always sounded fascinating and seemed to have a certain mystique about it like no other professional job I'd ever heard of. As if that weren't enough, I witnessed first-hand the camaraderie that exists in the organization, and that's an attribute that's hard to find nowadays. I consider myself blessed to have been afforded the opportunity to become a Postal Inspector and hope I can pick up where my dad left off. I look forward to a fulfilling and rewarding career of dutiful service with the United States Postal Inspection Service.
U.S. Postal Inspector, Atlanta, GA

I became an Inspector after working as an investigator for the city of New York. The Postal Inspection Service offered me a variety of challenging opportunities and assignments. Since joining the agency, I have worked undercover and investigated robberies, burglaries, identity theft, and corporate fraud cases. I traveled throughout the country on my cases and worked side by side with Assistant U.S. Attorneys and some of the best investigators in the world. There is no limit to what you can do and achieve as an Inspector with the Postal Inspection Service.
U.S. Postal Inspector, Brooklyn, NY